Travel Insights

A Guide to Evaluating and Enhancing Your Corporate Travel Technology Stack

If you’re like many travel managers in the midst of modifying your travel program to prepare for changes ahead, one area you should focus on is how to optimize the…

Travel Tips & Trends

American Express Global Business Travel Hackathon 2020: Fostering Ingenuity to Better Serve Our Clients

January 30, 2020 – In June 1999, OpenBSD held the very first recorded hackathon. A bunch of developers from around the world were invited to congregate in a house in…

Travel Tips & Trends

Chatbots and AI: What Is the Reality in the Business Travel Industry?

Not so long ago a group of mathematicians and scientists proposed a summer workshop at Dartmouth College in New England to study a newly emerging area of research. This new…

Travel Tips & Trends

How We’re Meeting Your Business Travelers’ Expanding and Ever-Present Tech Expectations

Increasing digitization has given travel management companies (TMC) the tools to change as well as a reason: It has elevated our travelers’ consumer experiences and, thus, their expectations of business…

Travel Insights

Staying Mobile: How the Amex GBT Mobile App Is Staying Ahead of the Curve

It is hard to believe that the idea of the mobile app is just over a decade old. Apple launched its App Store and Google its Android marketplace (now Google…

Travel Insights

American Express Global Business Travel Hackathon 2019: Putting Innovation to the Contest

The late Steve Jobs once said, “Innovation distinguishes between a leader and a follower.” And we couldn’t agree more. From our award-winning booking tool Neo™ that harnesses pioneering technology to…

Travel Tips & Trends

Top 10 Reasons Business Travelers Should Download the Amex GBT Mobile App

We know how difficult traveling for business can be at times and we want to do whatever we can to make it easier for our corporate travelers, which is why…

Travel Tips & Trends

How Automation and Artificial Intelligence Are Helping Us to Help You

Artificial intelligence. Machine learning. Bots. Automation. All this technology is becoming very useful in our industry, particularly in performing the ultra-tedious, repetitive tasks not many humans want to be doing…

Travel Tips & Trends

How AI Is Improving the Business Travel Experience

“AI” is a buzzword being thrown around in the business travel industry a lot these days. But as Marilyn Markham, global product director at American Express Global Business Travel (GBT),…

Travel Tips & Trends

How Blockchain Can Transform the Travel Business Industry

With cryptocurrencies like Bitcoin, Ethereum and Ripple practically making front-page news headlines on a daily basis these days, there is renewed interest in how the technology behind these digital currencies…