Crisis Management
When the unexpected happens, your company needs to locate its travelers and communicate fast. That’s where Expert Care™ comes in.
Learn MoreGetting employees to book the right, money-saving trips is tough. However, the rewards can be significant. That’s where Expert Auditor™ comes in. This solution drives traveler compliance by ensuring each booking—whether made online or through a GBT travel counselor–follows your travel policy rules. Plus, it’s highly customizable, so you can manage booking choices for individual traveler groups and your company as a whole. The result? Savings. Lots of savings.
To start, Travel Managers create custom, rule-based logic that is automatically applied to every online and offline booking. These rules can drastically increase policy compliance and savings.
Then, if a traveler attempts to arrange non-compliant travel, they will be instantly notified and encouraged to find a better option. Designated authorizers will also be alerted and can either approve, decline, or hold purchases.
Finally, Travel Managers can use detailed reporting to identify trends, understand issues, and tweak compliance policies.
Expert Auditor™ is a pre-trip auditing solution that reviews online and offline bookings processed by American Express Global Business Travel (GBT). By significantly limiting the traveler’s ability to circumvent the system or company policy, Expert Auditor™ drives policy compliance across all booking channels. With configuration that allows for notification or authorization, Expert Auditor™ enables you to exert the level of control you deem appropriate for your company.
"Danske Bank now has better oversight and control on how each of their 7,000 travelers are booking along with the ability to optimize data.”
Christian, American Express GBT Client Manager.