Travel Insights

Planning for the Safety and Well-being of Your Travelers: A Q&A With Kevin Yeh, Director, Product Strategy and Experience

The meaning of duty of care has evolved over the last few months because traveler safety and well-being are more vital than ever. Kevin Yeh, Director, Product Strategy and Experience,…

Travel Tips & Trends

Five Ways to Prepare Your Travel Program for the New Reality Ahead

This pause in travel is an opportune moment for corporate travel teams to get their travel programs ready for the future. Here are five areas to assess: Shore up duty…

Travel Tips & Trends

The Travel Management Company Is Your Greatest Ally

It has been said many times: during periods of disruption, travel management companies (TMCs) show their real value. This is not news to the travel manager. It is only when…

Travel Tips & Trends

A Duty of Care Priority: Supporting the Well-being of Employees Working Remotely

The current health crisis not only has interfered with business travel, but it’s also shaken up office life. Quarantine measures are forcing entire workforces to perform their work duties from…

Travel Insights

[On-Demand Webinar] What’s the New Meaning of Duty of Care?

In today’s landscape of business travel, the definition of duty of care is evolving like never before. Conventionally, duty of care has been taken at face value, simply focusing on…

Travel Insights

Understanding Duty of Care: A White Paper from WorldAware

As our travel risk management partner WorldAware notes in its newly published white paper, “Understanding Duty of Care,” duty of care is a critical component of a corporate travel program,…

Travel Insights

Cultural Etiquette and the Role It Plays in Pretrip Briefings

Before business travelers step foot in a foreign country, many companies prepare them for the realities and challenges they may experience via pretrip briefings. In addition to the usual topics…

Meetings & Events

Duty of Care in Business Travel: How To Mitigate Business Travel Risks

When organizations think about their travel risk management plan, the attention usually is on business trips made by individual employees. Duty of care policies have been established and updated, there…

Travel Insights

Do Travelers Feel Their Companies Are Keeping Them Safe on the Road?

From flight cancellations due to severe weather to unforeseen emergencies, there are bound to be bumps in the road during business travelers’ journeys. In fact, according to “Traveler 360°,” a…

Travel Insights

Communicating and Responding to Business Travelers During a Crisis

When a traveler experiences some kind of crisis during a business trip — whether it’s simply a flight cancellation or a medical emergency — how well a company can respond…