Travel Insights

Hotel Lingo 101: A Guide Defining Jargon Used in the Hospitality Industry

Whether you are new to travel management, are seeking solutions to optimize your hotel program or simply can’t remember what “LRA” and “NS” stand for, American Express Global Business Travel…

Travel Insights

The Hotel Monitor 2020 from American Express Global Business Travel

To help travel and procurement departments optimize their corporate lodging programs, the Global Business Consulting (GBC) team of American Express Global Business Travel (GBT) produces an annual hotel analysis with…

Travel Insights

The Hotel Monitor 2020 Cities Forecast from American Express Global Business Travel

To help travel buyers plan their 2020 budget of their corporate lodging program, the Global Business Consulting (GBC) team at American Express Global Business Travel has assembled hotel price predictions for…

Travel Insights

Putting Data to Work for your Lodging Program

The world is swimming in data and there is more of it all the time. To help travel buyers derive value from all the data that is available to them,…

Travel Insights

Survey: How to Effectively Communicate Your Hotel Program to Travelers

You do not need a study to tell you that effective communication is key to boosting hotel attachment — you need one demonstrating what communication strategies actually work with travelers….

Travel Insights

Survey: Understand Your Travelers’ Hotel Booking Behaviors

Want to know more about your traveling employees’ hotel booking patterns and preferences? Well, you are not alone. American Express Global Business Travel recently teamed up with the market research…

Travel Insights

Strategies for Dealing With the Hotel RFP Season

The accommodation request for proposal (RFP) season is nearly upon us, and for longer than many of us care to remember, we’re still using the same old, tired playbook for…

Travel Tips & Trends

Marriott and Starwood Loyalty Rewards Program Are Merging

Almost two years after completing its acquisition of Starwood Hotels, Marriott International is ready to combine its three loyalty programs — Marriott Rewards, Starwood Preferred Guest (SPG) and Ritz-Carlton Rewards…

Travel Insights

How to Build a Better Hotel Program — No Matter What Your Spend Is

It’s that time of year when American Express Global Business Travel’s (GBT) crack team of hotel consultants releases its city-by-city hotel pricing forecast ahead of the 2019 request for proposal…

Travel Insights

2019 Hotel Predictions by Region from American Express Global Business Travel

Drumroll, please. The Global Business Consulting (GBC) team at American Express Global Business Travel has just released its 2019 predictions for hotels in 150 cities (as well as a “Smarter…