Organizations worldwide are getting #TravelReady, reconfiguring their corporate travel programs to support their travelers as they get back on the road. But as corporate buyers and travel managers are discovering, the post-pandemic hotel sourcing environment is more complex, fragmented, and challenging than ever before. Traveler booking behaviors have also changed.

American Express Global Business Travel (GBT) has developed a new white paper, Navigating the New Hotel Landscape, to help travel buyers and managers find their way through this new terrain. The report, based on GBT’s proprietary data insights and deep sector knowledge from our Global Business Consulting team, covers:

  • Mapping the new hotel landscape: Read how the hospitality landscape has been reshaped by the global pandemic and how the shift impacts corporate hotel programs.
  • The challenge for buyers: Discover the obstacles travel buyers and managers are encountering today, such as dynamic changes to travel restrictions and requirements, minimal trends data to guide their buying decisions, and new objectives of emerging program priorities.
  • Meet the returning traveler: Learn how travelers’ concerns and behaviors have changed since the travel shutdown and how your program can adapt to meet their expectations.
  • It’s time for a new approach: Find out the ways the pandemic has transformed hotel sourcing and the core pillars travel managers need to consider as they adopt a new and integrated approach to hotel sourcing to achieve their goals.

Navigating the New Hotel Landscape aims to help travel managers build an effective and resilient accommodations program that will support their travelers through the return to travel and position their organizations for a prosperous future.

Click here to read the full report.