Search Results: Research & Insights

Research & Insights

Noncompliant Bookings: How to Solve the Universal Issue Plaguing Travel Managers

Have business travelers who regularly go rogue? Can’t get them to book their hotel on the online booking tool? Disappointed by the numbers of your travel program’s compliance rate? You…

Research & Insights

Traveler 360° Report: Insights from Corporate Travelers from Across the Globe

How happy are business travelers from around the world with their travel programs? Why do they book outside of policy and what might motivate them to be compliant? What are…

Research & Insights

GDPR and What the New Regulation Means for Corporate Travel Programs

The European Union’s General Data Protection Regulation (GDPR), which gives consumers the right to know, understand and consent to the data companies collect about them, will come into full effect…

Research & Insights

Outsourcing Travel Management and / or Procurement Services: What Is the Benefit?

By Esther Franken, Sesilia Kalss and Susane Wilson Business travel is complex to manage. Because the industry is ever-growing and evolving, it is difficult for a company that does not specialize…

Research & Insights

5 Travel Management Styles — Discover Which One Is Yours

So you may use surveys and other tools to learn more about the experiences of your travelers for inspiration on how to fine-tune the travel program, but today we’re turning…

Research & Insights

GDPR Checklist: Steps to Prepare for the European Union’s New Regulation

This article uses content pulled from a white paper produced by American Express Global Business Travel, APAC. The countdown clock on the Global Data Protection Regulation (GDPR) website says it…

Research & Insights

Consolidating Air Contracts: Balancing Coverage and Value

By Andrew Wimpenny, Maria Agudo and Hank Rempelt Consolidation in air travel has been around for the last two decades. In the past 10 years, megamergers reduced nine large U.S….

Research & Insights

American Express Global Business Travel’s 2018 European Business Travel Barometer

Despite a geopolitical climate that potentially could have had a negative impact on business travel (i.e., Brexit and travel restrictions initiated by U.S. President Donald Trump), European companies saw their…

Research & Insights

Communicating and Responding to Business Travelers During a Crisis

When a traveler experiences some kind of crisis during a business trip — whether it’s simply a flight cancellation or a medical emergency — how well a company can respond…

Research & Insights

Team Collaboration for Travel Program Success

It doesn’t take a village to run a corporate travel program, but it most certainly is not a one-employee show either. No matter the size of an organization’s travel program,…

Research & Insights

2018 Global Health Outlook: What Business Travelers Should Know

This content was derived from iJET International’s 2018 Global Forecast Disease outbreaks such as Zika and Ebola gain significant international media attention and elicit emotional responses, but what are the…

Research & Insights

Ride-Hailing Services and Your Corporate Travel Policy

Corporate travel programs generally aren’t known for quickly embracing new suppliers and technology, but that hasn’t been the case with ride-hailing apps. According to a recent report by Certify, which…