American Express Global Business Travel (GBT) provides this privacy statement to describe how we may collect, use, share and otherwise process your personal information when you interact with our recruitment services or apply for a job via our or our vendors’ websites, mobile applications, communications channels or other online and offline means.

Who is responsible for your information

GBT UK Travel Services Limited
5 Churchill Place
London, E14 5HU
United Kingdom

What information we collect

We collect information about you in connection with your request to be considered for employment with us.

How we use your information

We use your information to support recruitment and employment activities, and to operate our recruitment websites and mobile applications.

How we share your information

We share your information only as needed for our recruitment and employment activities. We do not sell or share information with third parties so that they can market their products or services to you.

International transfers

We transfer your information outside of your home country in accordance with our Binding Corporate Rules or as allowed by law. Regardless of where your personal data is transferred, your personal data is protected in accordance with our Data Protection and Privacy Principles.

Your rights

You have the right to be informed of whether we are processing your information and to access, correct, delete or object, upon request and free of charge, to our use of your information to the extent required by law.


We will tell you about material changes to this privacy statement by posting it on our website before it goes into effect and, where appropriate, communicating directly to you about the change.


If you have questions about this Privacy Statement, please contact us.



Application Information –If you apply or contact us for a position with our company, we collect information you provide on resumes, applications, profile forms and employment assessments. This may include your name, email address, phone numbers, current employer, previous employer, physical address, schools and any information provided by references, previous employers and schools you supply during the process.
Employment Assessments –Depending on the role you apply for, we may ask you to participate in assessments designed to determine your suitability for the role. This assessment is based on information you provide that is reviewed along with application and background information to help confirm if the role is a good fit for you. It may include questions that will help us evaluate specific competencies or experiences related to the role as established by benchmarks.
Background Information –To the extent permitted by law, we may carry out credit, criminal record, previous employment and education background checks with reference agencies. You will be required to disclose certain personal information to those agencies and they may retain records of the checks.
Device Data – We collect information about how you access our website and applications, including your computer’s IP address and information that can be derived from it (such as internet provider and general geographic location), your device’s unique identifier and other technical information. We use cookies to make some portions of our site work, but do not use them to collect information or for any other purposes.


We use your information to process your application and to communicate with you during the hiring process. Should you be hired, your information will be used to complete the new hire process and set you up as an employee. These activities may include:
Candidate screening
Assessing qualifications
Moving candidates through the application and recruitment process;
Verifying credentials and employment history and performing background checks;
Complying with statutory requirements, including record keeping and reporting for human rights, employment equity, anticorruption laws and similar screenings where applicable
Complying with payroll and insurance requirements, such as taxes, social security, pension reporting and other government programs.
Operate websites and mobile applications – We use device data to monitor and improve the performance and content of our services, provide updates, analyze trends and usage in connection with our services, and measure whether our postings are effective.


GBT ‘s goal is to offer an inclusive workplace where employee differences such as gender, race, ethnicity, veteran status and disability are valued and leveraged for mutual success. As part of our commitment to diversity and as permitted by law, GBT may request details about your gender, race, ethnicity, veteran status and disability. You may choose to decline to provide this information.
This type of information is requested only from applicants in the United States, and it is used solely for the purpose of equal opportunity employment and diversity. Submitting this information is voluntary and all responses are kept confidential. The information is kept separate from personnel files and is accessible only by specific Human Resources staff. The information will not be used to determine eligibility for any role at GBT.

If you have any questions about our commitment to diversity or about how this sensitive personal information is used, please contact us. EEO is the law.

American Express Global Business Travel endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.


Within the GBT corporate family – We share information within the GBT corporate family to process employment applications and perform recruitment activities. Sharing within GBT is in accordance with our Data Protection and Privacy Principles, which mandate privacy and security measures for the transfer of information within our group of companies subject to the principles wherever they might be located.
Vendors – We share information with vendors that perform functions on our behalf, such as application screening, background checks, mobile applications and software development, IT support, data hosting and communications services. These vendors access information only as necessary to perform their functions and are subject to contractual duties to use the information only as instructed.
As required or permitted by law – We may disclose information to regulatory authorities, courts and government agencies where we believe doing so would be permitted or required by law, regulation or legal process, or to defend the interests, rights or property of GBT or others.
We may also share personal information with other parties as directed by you or subject to your consent.


We maintain reasonable administrative, technical, and physical security measures to protect your information from unauthorized access and use. We retain your information as needed to provide our services and for legitimate business purposes, unless we are required by law or regulation or for litigation and regulatory investigations to keep it for longer periods of time.


We may transfer your information to jurisdictions outside of your home country as necessary for the purposes described here, including to countries that may not provide the same level of data protection as your home country. Recipients are likely to be located in countries where GBT companies are located. To protect such information, transfers will be made as permitted by law, including where necessary being subject to appropriate contractual clauses or in accordance with our Binding Corporate Rules. Regardless of where we process your information, we protect it in the manner described in this privacy statement and in accordance with applicable law and the Data Protection and Privacy Principles.


You may have the right to be informed of whether we are processing your information and to access, correct, delete or object, upon request and free of charge, to our use of your information. To exercise these rights, please contact us. Please note that we may need to retain certain information for recordkeeping, to complete any transactions you began before your request, or for other purposes as permitted by law.


We may change this privacy statement from time to time as our recruitment practices or legal requirements change. If we make material changes to this privacy statement, we will post a notice on our website before the changes go into effect, and where appropriate, send a direct communication to you about the change.


If you have questions or complaints about GBT recruitment privacy, or to exercise your rights, please contact the privacy office here or at:
Global Privacy Team
American Express Global Business Travel
5 Churchill Place
Canary Wharf
London E14 5HU

In most cases, we will ask that you put a complaint in writing. We will investigate your complaint and will generally respond to you in writing within 30 days of receipt. If we fail to respond or if you are otherwise dissatisfied with the response that you receive from us, you may have the right to make a complaint to your regulator.