The meaning of duty of care has evolved over the last few months because traveler safety and well-being are more vital than ever. Kevin Yeh, Director, Product Strategy and Experience,…

It has been said many times: during periods of disruption, travel management companies (TMCs) show their real value. This is not news to the travel manager. It is only when…

The current health crisis not only has interfered with business travel, but it’s also shaken up office life. Quarantine measures are forcing entire workforces to perform their work duties from…

In today’s evolving landscape of business travel, the definition of duty of care is evolving like never before. Conventionally, duty of care has been taken at face value, simply focusing…

Before business travelers step foot in a foreign country, many companies prepare them for the realities and challenges they may experience via pretrip briefings. In addition to the usual topics…

From flight cancellations due to severe weather to unforeseen emergencies, there are bound to be bumps in the road during business travelers’ journeys. In fact, according to “Traveler 360°,” a…

Within the span of just 30 days, we had some of the strongest hurricanes in living history batter the Caribbean and southern United States, extreme flooding in India and Bangladesh,…

By Jackie Visnic and Constanze Briefi As an organization, you have a duty of care obligation to protect your traveling employees. You have invested time and resources to select your…

It’s one of the biggest compliance struggles travel managers (TMs) have: getting their business travelers to book their overnight stays through the company-approved tools. With direct booking through hotel apps…

It’s no secret that when it comes to booking, travelers prefer the simplicity and typically streamlined experience of self-service and direct booking. According to Global Business Travel Association research from…