Search Results: Research & Insights

Research & Insights

Travel Managers Must Take the Lead on Duty of Care for the Modern Business Traveler

Since September 2016, ACTE has conducted a series of research studies underwritten by American Express Global Business Travel that focus on the modern business traveler — specifically, what it is…

Research & Insights

Beyond the Basics of Basic Economy

By Eric Olson, American Express Global Business Travel Basic economy: it’s the new product buzzword in the airline industry. When Delta™ first introduced the product in 2012, it limited the…

Research & Insights

What Are the Hidden Expenses of a Cost-Focused Travel Program?

Business travel is an important investment. Companies spend millions of dollars to empower road warriors to do what they do best: Meet new people, forge connections and facilitate positive business…

Research & Insights

Just for Business Travel Managers: How To Leverage Transparency & Gain Control of Your Program

Travelers not booking within company policy. Hotel and airline costs that stretch beyond a firm’s comfort zone. Dissatisfaction among employees regularly on the road. These are challenges any travel manager…

Research & Insights

5 Steps to Launching a Sustainable Travel Programme

Many business leaders who aim to reduce their company’s carbon footprint often overlook how little tweaks here and there to their travel program can make a big impact. For many,…

Research & Insights

Leveraging Transparency for a Better Travel Program

The business travel model is not always focused on transparency, which creates a challenging and often frustrating reality for travelers and their companies. Yet, transparency is a critical factor, especially…

Research & Insights

Some Key Takeaways from London’s Business Travel Show 2017

“Businesses should be prepared for anything.” That was the counsel Rohitesh Dhawan, KPMG’s Brexit Centre of Excellence director, imparted during a panel discussion he led at the Business Travel Show…

Research & Insights

The Constantly Evolving Duties of HR Leaders (And How It Affects Travel Managers, Too)

A global world morphing at lightning speed. Millennials who greatly value work-life balance. Human resources’ growing management of business travel. These and other changes reshaping the workplace are some of…

Research & Insights

Reigniting the Middle Market through the Modern Business Traveler

By Colin Temple, Vice President and General Manager, North America, American Express Global Business Travel  “He who would travel happily must travel light.” While this quote by the famed French writer,…

Research & Insights

Booking, Bots, and Beyond: How Mobile Tech Continues to Shape the Business Traveler Experience

As new tech tools on the leisure travel scene seem to multiply by the day, business travelers may be wondering, “What can we expect?” A whole lot, according to Evan…

Research & Insights

5 Strategies for Improving Travel Policy Compliance

Any travel manager knows that they can spend a career tinkering with their organisation’s travel policy in pursuit of perfection. However, they also know that without high rates of policy…

Research & Insights

The Present and Future of Wearable Tech in Business Travel

It’s hard to go more than a minute without seeing someone checking something on their smart phone, tablet, and most recently, wearable device. The abundance of this ever-present technology has…