Fact or Fiction? A Fun Quiz to Test Your Hotel Knowledge
Will business travelers earn loyalty points when booking through the company’s booking channels? Should they spend time trying to find the lowest hotel rate online, or is what’s available in…
Hotel Lingo 101: A Guide Defining Jargon Used in the Hospitality Industry
Whether you are new to travel management, are seeking solutions to optimize your hotel program or simply can’t remember what “LRA” and “NS” stand for, American Express Global Business Travel…
The Hotel Monitor 2020 Cities Forecast from American Express Global Business Travel
To help travel buyers plan their 2020 budget of their corporate lodging program, the Global Business Consulting (GBC) team at American Express Global Business Travel has assembled hotel price predictions for…
A Guide to the Boutique-Style Hotels from the Big Brands
If the traditional, large hotel chains are a bit too cookie-cutter for you and you (or your company) are not digging the Airbnb experience, don’t worry. There are plenty of…
When it comes to your hotel program, knowledge is power — and can lead to extra savings
By Cindy Armitage and Jackie Visnic A hotel program has two distinct functions: There’s sourcing — identifying, evaluating and negotiating with suppliers — and then there’s ongoing program management (OPM)…
Bookings & Risk Management in Focus: Why Capturing Your Total Travel Spend Is Important
By Jackie Visnic and Constanze Briefi As an organization, you have a duty of care obligation to protect your traveling employees. You have invested time and resources to select your…
8 Hidden Hotel Fees and How Business Travelers Can Avoid Them
Of course, anyone who regularly travels for business or works in the travel department of a company knows how much the airline carriers look for clever ways to jack up…
Obtaining Travel Policy Compliance for Hotel Booking
It’s one of the biggest compliance struggles travel managers (TMs) have: getting their business travelers to book their overnight stays through the company-approved tools. With direct booking through hotel apps…
Be Our Guest: How Hotels Are Catering to Modern Business Travelers
The amenities business travelers are seeking from their hotel experience can seem like a contradiction at times. Business travelers want a place where they can relax and recharge their batteries…
The Travel Management Problems Posed By Direct Booking Growth
As major hotel companies expand their direct booking offerings to travelers (in an effort to compete with online travel agencies) and as more business travelers use these methods, travel managers…