We're here to help, whether it's an unexpected flight delay or a ride home from the airport.
Let's follow Anne and her experience with us as she travels to her meeting
With access to hundreds of airlines and over 2 million hotels, Anne can choose what works best for her. She can lock in her itinerary with a few simple clicks. And when she needs live help, a travel counselor is just a phone call away.
Ann calls in for booking assistance and a travel counselor accesses her profile information with preferences, past trips, and company travel policy. That way Anne can get suggestions based on her likes and needs.
When plans change, we shift gears, offering new options, based on new travel dates. And since Anne downloaded the Amex GBT Mobile app, she finds it simple to adjust her itinerary or reach a travel counselor.
At the meeting, Anne gets a message from a travel counselor letting her know her flight home has been delayed. Does she want to get rebooked on an earlier flight? Anne answers "yes" and saves herself time and stress.
Anne quickly sees all of her updated trip details through her Amex GBT Mobile app. She can send and receive messages, regarding changes to her itinerary and contact a travel counselor to secure a ride home from the airport.
Anne gets through the airport quickly. That's because her Amex GBT Mobile app lets her confirm her ride home. And she knows where to claim her bags, even before landing.