Travel Insights

Buyer Beware: What to Be Leery of When Evaluating a Travel Management Company

Much has been written about the qualities to look for in a travel management company (TMC), but it’s also important to assess its shortcomings. To help you with your TMC…

Travel News

The Benefits of Using a Corporate Travel Service Agency to Navigate Business Travel Today

Some companies may wonder why they need the aid of a corporate travel agency when there’s a slowdown in travel activities. But we would argue that during times of uncertainty…

Travel Insights

Corporate Travel Programs: Offering Peace of Mind (And More) for Your Corporate Travelers

We often talk about how a managed corporate travel program through a travel management company (TMC) can positively affect businesses. Today, however, let’s shed some light on the benefits to travelers, especially…

Travel News

How the Brand Identity of American Express Global Business Travel Is Evolving

“Evolve” is the theme of the 2019 Global Business Travel Association (GBTA) Convention — and it has special significance for us this year, too, as the brand identity of American…

Research & Insights

What Qualities to Look for in a Travel Management Company

Whether you are starting from scratch or searching for a replacement, selecting a travel management company (TMC) to partner with requires thorough and thoughtful vetting — and not just because…

Research & Insights

The Corporate Travel Industry Is Catering to Midsize Companies

For the past several years, middle market companies in the United States have been experiencing an economic explosion, growing exponentially compared to their large and small counterparts. According to the…

Research & Insights

Outsourcing Travel Management and / or Procurement Services: What Is the Benefit?

By Esther Franken, Sesilia Kalss and Susane Wilson Business travel is complex to manage. Because the industry is ever-growing and evolving, it is difficult for a company that does not specialize…

Research & Insights

Team Collaboration for Travel Program Success

It doesn’t take a village to run a corporate travel program, but it most certainly is not a one-employee show either. No matter the size of an organization’s travel program,…

Meetings & Events

Lessons For Travel Managers From the Canada Games

This summer, thousands of young athletes gathered in Winnipeg, Manitoba, for the 50th anniversary of the Canada Games, a high-level multisport competition that takes place every two years. It’s where…

Travel News

Travel Outsourcing: 6 Signs It’s Time to Outsource Some Travel Manager Duties

Overseeing itineraries. Processing expense reports. Addressing travelers’ queries. Answering to stakeholders. Sending compliance reminders. Identifying new cost-saving measures. Ensuring duty of care obligations are fulfilled. A travel manager’s (TM) job…