The Atlas

Over the last year, there has been a lot of talk about New Distribution Capability (NDC), the technology standard that the International Air Transport Association (IATA) has put forth as…

There seems to be some confusion surrounding terms the airline industry uses. For instance, many people believe “nonstop” and “direct” flights are the same thing. They are not. Neither are…

As companies work to sharpen control over travel spend and gain greater visibility into their travelers’ whereabouts and behaviors, more and more organizations have been adopting a pretrip approval system…

As we’ve reported in the Atlas last year, airports across the world have been introducing a slew of biometric tools and other technology to improve security and expedite long lines….

Artificial intelligence. Machine learning. Bots. Automation. All this technology is becoming very useful in our industry, particularly in performing the ultra-tedious, repetitive tasks not many humans want to be doing…

“AI” is a buzzword being thrown around in the industry a lot these days. But as Marilyn Markham, global product director at American Express Global Business Travel (GBT), explains, when…