Delta listened and they are delivering

Delta listened and once again they are delivering. Travellers deserve to arrive at their destination precisely on-time or early – every time.

  • On time means on time. That is why Delta now measures and ranks their on-time performance only for flights that arrive early or precisely on time (A0).
  • Travellers’ business can take them around the world. That is why both domestic and international flights are included in the commitment.
  • The Delta connection carriers are an extension of DL’s brand. So it only makes sense that any Delta branded aircraft, mainline or regional, is measured.
  • Business does not take a rain check. DL takes into account any delay or cancellation, regardless of circumstances – including weather.
  • To run a successful business, travellers need their tools. In Delta’s commitment, they will stand behind the best-in-class baggage performance.

Based on Jan 2019-Feb 2019 statistics for on-time arrival (A0) as provided by FlightStats for all flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines.