Travel Insights

A Guide to Evaluating and Enhancing Your Corporate Travel Technology Stack

If you’re like many travel managers in the midst of modifying your travel program to prepare for changes ahead, one area you should focus on is how to optimize the…

Research & Insights

American Express Global Business Travel Hackathon 2020: Fostering Ingenuity to Better Serve Our Clients

January 30, 2020 – In June 1999, OpenBSD held the very first recorded hackathon. A bunch of developers from around the world were invited to congregate in a house in…

Travel Tips & Trends

Chatbots and AI: What Is the Reality in the Business Travel Industry?

Not so long ago a group of mathematicians and scientists proposed a summer workshop at Dartmouth College in New England to study a newly emerging area of research. This new…

Travel Tips & Trends

How We’re Meeting Your Business Travelers’ Expanding and Ever-Present Tech Expectations

Increasing digitization has given travel management companies (TMC) the tools to change as well as a reason: It has elevated our travelers’ consumer experiences and, thus, their expectations of business…

Travel Tips & Trends

Staying Mobile: How the Amex GBT Mobile App Is Staying Ahead of the Curve

It is hard to believe that the idea of the mobile app is just over a decade old. Apple launched its App Store and Google its Android marketplace (now Google…

Travel News

How AI Is Improving the Business Travel Experience

“AI” is a buzzword being thrown around in the industry a lot these days. But as Marilyn Markham, global product director at American Express Global Business Travel (GBT), explains, when…

Travel News

10 Reasons to Love Corporate Travel Booking Tool Neo™

How are business travelers researching, booking and managing their travel these days? It’s sort of a trick question since the answer is through any device they can — whether it’s…

Travel Tips & Trends

Flight Price Predictor Apps and Business Travel

With prices for air travel fluctuating so frequently, knowing when to buy and when to wait for a better deal to come along can be tricky. Fare predictor apps such…

Travel Tips & Trends

From Facial Recognition to Robots, How “Minority Report” Predictions Are Impacting Travelers Today

When “Minority Report” hit theaters in 2002, who would have imagined just how accurate its depiction of the future world would be — or just how fast those technologies would…

Travel News

The Importance of Online Booking Tools

It’s no secret that when it comes to booking, travelers prefer the simplicity and typically streamlined experience of self-service and direct booking. According to Global Business Travel Association research from…