Search Results: Research & Insights

Research & Insights

5 Travel Management Styles — Discover Which One Is Yours

So you may use surveys and other tools to learn more about the experiences of your travelers for inspiration on how to fine-tune the travel program, but today we’re turning…

Research & Insights

Outsourcing Travel Management and / or Procurement Services: What Is the Benefit?

By Esther Franken, Sesilia Kalss and Susane Wilson Business travel is complex to manage. Because the industry is ever-growing and evolving, it is difficult for a company that does not specialize…

Research & Insights

Consolidating Air Contracts: Balancing Coverage and Value

By Andrew Wimpenny, Maria Agudo and Hank Rempelt Consolidation in air travel has been around for the last two decades. In the past 10 years, megamergers reduced nine large U.S….

Research & Insights

American Express Global Business Travel’s 2018 European Business Travel Barometer

Despite a geopolitical climate that potentially could have had a negative impact on business travel (i.e., Brexit and travel restrictions initiated by U.S. President Donald Trump), European companies saw their…

Research & Insights

Team Collaboration for Travel Program Success

It doesn’t take a village to run a corporate travel program, but it most certainly is not a one-employee show either. No matter the size of an organization’s travel program,…

Research & Insights

Ride-Hailing Services and Your Corporate Travel Policy

Corporate travel programs generally aren’t known for quickly embracing new suppliers and technology, but that hasn’t been the case with ride-hailing apps. According to a recent report by Certify, which…

Research & Insights

Multigenerational Travel Programs Meet Your Team Where They Are At

If your program is comprised of travelers from all three generations, a one-size-fits-all approach simply won’t do. You need to have a blend of perks and policies that appeal to…

Research & Insights

Air Travel Forecast 2018

What is the outlook for air travel in 2018? According to our newly released Global Business Travel Forecast, demand is rapidly expanding on a global level. Yet, while fares are…

Research & Insights

Travel Program Considerations for a Millennial Workforce

By Debra Flanagan, Siobhan Iwen and PerErik Engstedt In today’s environment where there is such fierce competition for talent, travel programs increasingly are being used to lure job candidates. More…

Research & Insights

How to Inspire Rogue Travelers to Make In-Policy Bookings

As highlighted in the latest installment of ACTE’S “Modern Business Traveler” series, an ongoing research study underwritten by American Express Global Business Travel (GBT), one of the biggest challenges in…

Research & Insights

When it comes to your hotel program, knowledge is power — and can lead to extra savings

By Cindy Armitage and Jackie Visnic A hotel program has two distinct functions: There’s sourcing — identifying, evaluating and negotiating with suppliers — and then there’s ongoing program management (OPM)…

Research & Insights

Managing the Modern Business Traveler

Since September 2016, ACTE has conducted a series of research studies underwritten by American Express Global Business Travel that focus on the modern business traveler — specifically, what it is…