Search Results: Research & Insights

Research & Insights

Noncompliant Bookings: How to Solve the Universal Issue Plaguing Travel Managers

Have business travelers who regularly go rogue? Can’t get them to book their hotel on the online booking tool? Disappointed by the numbers of your travel program’s compliance rate? You…

Research & Insights

Traveler 360° Study: Insights from Corporate Travellers from Across the Globe

How happy are employees from around the world with their business travel programmes? Why do they book out of policy and what might motivate them to be compliant? What are…

Research & Insights

GDPR and What the New Regulation Means for Corporate Travel Programs

The European Union’s General Data Protection Regulation (GDPR), which gives consumers the right to know, understand and consent to the data companies collect about them, will come into full effect…

Research & Insights

5 Travel Management Styles — Discover Which One Is Yours

So you may use surveys and other tools to learn more about the experiences of your travelers for inspiration on how to fine-tune the travel program, but today we’re turning…

Research & Insights

Outsourcing Travel Management and / or Procurement Services: What Is the Benefit?

By Esther Franken, Sesilia Kalss and Susane Wilson Business travel is complex to manage. Because the industry is ever-growing and evolving, it is difficult for a company that does not specialize…

Research & Insights

Consolidating Air Contracts: Balancing Coverage and Value

By Andrew Wimpenny, Maria Agudo and Hank Rempelt Consolidation in air travel has been around for the last two decades. In the past 10 years, megamergers reduced nine large U.S….

Research & Insights

American Express Global Business Travel’s 2018 European Business Travel Barometer

Despite a geopolitical climate that potentially could have had a negative impact on business travel (i.e., Brexit and travel restrictions initiated by U.S. President Donald Trump), European companies saw their…

Research & Insights

Team Collaboration for Travel Program Success

It doesn’t take a village to run a corporate travel program, but it most certainly is not a one-employee show either. No matter the size of an organization’s travel program,…

Research & Insights

Ride-Hailing Services and Your Corporate Travel Policy

Corporate travel programs generally aren’t known for quickly embracing new suppliers and technology, but that hasn’t been the case with ride-hailing apps. According to a recent report by Certify, which…

Research & Insights

Multigenerational Travel Programs Meet Your Team Where They Are At

If your program is comprised of travelers from all three generations, a one-size-fits-all approach simply won’t do. You need to have a blend of perks and policies that appeal to…

Research & Insights

Air Travel Forecast 2018

What is the outlook for air travel in 2018? According to our newly released Global Business Travel Forecast, demand is rapidly expanding on a global level. Yet, while fares are…

Research & Insights

Travel Program Considerations for a Millennial Workforce

By Debra Flanagan, Siobhan Iwen and PerErik Engstedt In today’s environment where there is such fierce competition for talent, travel programs increasingly are being used to lure job candidates. More…