Search Results: Research & Insights

Research & Insights

Governance, Risk, and Compliance: Ingrained in Everything We Do

At American Express Global Business Travel, trust, integrity, and authenticity are at the heart of everything we do. As the most highly regulated travel company in the world, risk management…

Research & Insights

[On-Demand Webinar] What’s the New Meaning of Duty of Care?

In today’s evolving landscape of business travel, the definition of duty of care is evolving like never before. Conventionally, duty of care has been taken at face value, simply focusing…

Research & Insights

Top Tips for Travel Managers: How Can You Minimize Cost and Risk Caused by Disruption to Your Travel Program?

Proactively review your trip approval process: There are tools available that trigger automatic leader approvals before a ticket is issued – this could be based on destination, employee seniority, and…

Research & Insights

Key Trends We Predict Will Impact Air Travel in 2020

Looking to 2020, it can seem that the only thing we can be certain of is uncertainty. With increased economic and geopolitical volatility ahead, it is more important than ever…

Research & Insights

American Express Global Business Travel Hackathon 2020: Fostering Ingenuity to Better Serve Our Clients

January 30, 2020 – In June 1999, OpenBSD held the very first recorded hackathon. A bunch of developers from around the world were invited to congregate in a house in…

Research & Insights

Fact or Fiction? A Fun Quiz to Test Your Hotel Knowledge

Will business travelers earn loyalty points when booking through the company’s booking channels? Should they spend time trying to find the lowest hotel rate online, or is what’s available in…

Research & Insights

The Air Monitor 2020 from American Express Global Business Travel

Developed by GBT’s Global Business Consulting team, the Air Monitor is GBT’s annual air price forecast, backed up by analysis of the trends that are driving fares. The 2020 edition…

Research & Insights

The Cost of Stranded Business Travelers

There are few more frustrating experiences for business travelers than getting stranded because of a cancelled or heavily delayed flight. Industry statics reveal the problem is growing more acute, and…

Research & Insights

Upgrading your travel management

The prospect of changing your travel management company (TMC) can be daunting for any organisation. After all, the thought of having to go through a lengthy and laborious procurement process…

Research & Insights

ACTE Whitepaper: The Journey to Integrated Travel Management

End-to-end travel management, where every step – from booking to payments, expense management and reporting – is integrated into a single seamless process, has long been a goal for corporate…

Research & Insights

Survey: How to Effectively Communicate Your Hotel Program to Travelers

You do not need a study to tell you that effective communication is key to boosting hotel attachment — you need one demonstrating what communication strategies actually work with travelers….

Research & Insights

Survey: Understand Your Travelers’ Hotel Booking Behaviors

Want to know more about your traveling employees’ hotel booking patterns and preferences? Well, you are not alone. American Express Global Business Travel recently teamed up with the market research…