Search Results: Research & Insights

Research & Insights

The Cost of Stranded Business Travelers

There are few more frustrating experiences for business travelers than getting stranded because of a cancelled or heavily delayed flight. Industry statics reveal the problem is growing more acute, and…

Research & Insights

Upgrading your travel management

The prospect of changing your travel management company (TMC) can be daunting for any organisation. After all, the thought of having to go through a lengthy and laborious procurement process…

Research & Insights

ACTE Whitepaper: The Journey to Integrated Travel Management

End-to-end travel management, where every step – from booking to payments, expense management and reporting – is integrated into a single seamless process, has long been a goal for corporate…

Research & Insights

Survey: How to Effectively Communicate Your Hotel Program to Travelers

You do not need a study to tell you that effective communication is key to boosting hotel attachment — you need one demonstrating what communication strategies actually work with travelers….

Research & Insights

Survey: Understand Your Travelers’ Hotel Booking Behaviors

Want to know more about your traveling employees’ hotel booking patterns and preferences? Well, you are not alone. American Express Global Business Travel recently teamed up with the market research…

Research & Insights

Earning Employee Loyalty Through a Traveler-Focused Program

Unemployment levels around the world continue to break records. According to the U.S. Bureau of Labor Statistics, the unemployment rate in the United States has dropped to 3.6% in May…

Research & Insights

How the Brand Identity of American Express Global Business Travel Is Evolving

“Evolve” is the theme of the 2019 Global Business Travel Association (GBTA) Convention — and it has special significance for us this year, too, as the brand identity of American…

Research & Insights

American Express Global Business Travel Announces Flagship Charitable Cause and Partnership in Support of UNICEF

With 17,000 travel professionals present in 140 countries and counselors available around the clock, American Express Global Business Travel (GBT) is always prepared to guide and assist our business travelers…

Research & Insights

What Are Virtual Card Numbers and Why Your Travel Program Needs Them

Imagine this: There’s a contractor who’s traveling for company business. Because they do not have a corporate charge card, the hotel will be paid for using some executive’s corporate credit…

Research & Insights

What Qualities to Look for in a Travel Management Company

Whether you are starting from scratch or searching for a replacement, selecting a travel management company (TMC) to partner with requires thorough and thoughtful vetting — and not just because…

Research & Insights

The Hotel Monitor 2020 from American Express Global Business Travel

With the accommodation request for proposal season almost upon us, American Express Global Business Travel is releasing its Hotel Monitor 2020 report to help travel and procurement departments optimise their…

Research & Insights

Putting Data to Work for your Lodging Program

To help you prepare for the upcoming hotel request for proposal season, our Global Business Consulting (GBC) team at American Express Global Business Travel has put together a white paper to…