American Express Meetings & Events

Our scalable corporate event solutions include sourcing, event planning and management, group travel, creative communications and production, attendee management, reconciliation and reporting and more. Our expertise is comprehensive, covering in-person, digital and hybrid solutions, providing end-to-end assistance, or working with you to manage your event-specific needs.

Managed Meetings Programme

Maximise savings opportunities, gain greater transparency and visibility into meeting spend and activity, and achieve business results through comprehensive end-to-end servicing. With Strategic Meetings Management (SMM), we can help you understand and measure the value of your meetings investment. SMM will manage all the activities, processes, suppliers and data for your meetings, helping you to achieve measurable business objectives that translate into savings. Our end-to-end strategic meetings management services include expert sourcing, registration and planning designed to reduce risk and give you true value for your money whilst giving you a greater insight into optimising your investment.

Business Intelligence

Gain visibility with business insights to help you make smart decisions about your strategic meetings programme. Through our Meetings Insights platform, we provide advanced business intelligence and analytics, aggregating and consolidating data based on your meetings spend and activity. Leveraging various technology and data sources we provide a deep picture of your programme’s performance, as well as benchmarking, to help you identify and drive programme improvements year after year.


MEETINGS EXPERT, our venue sourcing solution, can help you find that perfect place for your meeting or event – and get great rates, terms and conditions. Our team of experts will provide you with venue options, then negotiate and review all aspects of a meeting contract including conference rooms, accommodation rooms, food and beverage, and ancillary spending for events. Comprehensive, quick and simple, not only does this reduce the risks associated with meeting contracting, it also allows for greater control of your spend, and gives you the ability to negotiate even more savings with suppliers. The service is complementary for commissionable venues saving your budget as well as your time conducting research! Watch our video here:

International Congress Sourcing Hub

Source accommodations for international pharma congresses worldwide through our specialised hub. Our International Congress Sourcing Hub is established to optimise sourcing of accommodation for international congresses. Through our proprietary technology, congress expertise and scale, we leverage both client and American Express Meetings & Events’ buying power to negotiate rates and preferential terms and conditions against industry benchmark - driving greater savings, cost avoidance, and efficiency in process. In addition, we have the ability to resell unused rooms within our network reducing risk and costs associated with cancellation penalties. With a thorough knowledge and understanding of hotels in different markets as well as pharmaceutical industry needs in congress management, we provide you with a high touch, personalised service designed to meet specific accommodation requirements.

Creative Services and Production

Maximise audience engagement, creating and executing powerful event experiences. Our team of creative experts work with you to develop and achieve your vision, whilst meeting your sales and marketing objectives. We can work with you to develop a theme and experience, or show you how to bring your existing event theme to life in an unforgettable way! At American Express Meetings & Events we view meetings as opportunities to connect, to generate value and to create a meaningful experience with both immediate and lasting impact.

Event Planning and Onsite Meeting Management

Receive specialised planning and event management through comprehensive meetings and events services. With our proven experience managing many event types from conferences and incentives to training, team building and product launches, we plan and execute high quality meetings and events that enable our clients to accomplish their business goals. Services include research and sourcing of suitable destinations and venues, entertainment and activities, budgeting, negotiation, onsite coordination, ground transportation, payments, post-event reconciliation and more.

Attendee Management

Manage your attendees accurately and efficiently through a customised online registration platform saving you valuable time and helping you automate manual tasks whilst you focus on strategic decision-making. Our dedicated team of web specialists develop custom event websites and registration solutions in line with your brand or event identity. Our service includes the development of content to match your event theme or company brand, initial event email invitation, management of the registration site and data reporting seamlessly integrated with your event.

Group Air Travel

Centrally manage group bookings through our specialised group air team to streamline the planning, coordinating and execution of your group travel requirements - driving enhanced control over meeting spend, delivering savings, and providing consolidated data and enhanced duty-of-care for all meeting attendees. And, by taking advantage of our global supplier relationships, we can offer you the most competitive travel rates possible. We can also ensure your group gets where they need to be and help address any situations that may arise while attendees are in transit, giving you peace of mind.

Hybrid Meetings

Combine virtual with live meetings to maximise your meeting investment, reach a broader global audience and extend the life of your event. In partnership with NASDAQ OMX Corporate Solutions—a global provider of webcasting for thousands of companies—our combined expertise allows us to not only seamlessly integrate the technology behind webcasting, but also the ideas, best practices and techniques that enable a meaningful hybrid event experience.

Mobile App

Enhance the attendee experience while delivering actionable insights to meeting owners. Our Mobile App is an easy and engaging way to facilitate interaction between meeting attendees, deliver or enhance content, and measure the effectiveness of your meeting. The Mobile App includes a proprietary dashboard that provides added ability to measure the impact of your event, combining financial metrics with engagement metrics in a single view, enabling you to better understand the return on your meeting investment. Our planners can work with you to integrate an app into your event, maximising the benefits while increasing attendee engagement - providing an end-to-end meetings experience.