Research & Insights

Webinar: Optimizing Business Travel in a Consumer-Driven World

American Express Global Business Travel (GBT) and Institute for Supply Management recently co-hosted an informative webinar called “Optimizing Business Travel in a Consumer-Driven World” to show companies how to demonstrate…

Meetings & Events

Lessons For Event and Travel Managers From the Canada Games

This summer, thousands of young athletes gathered in Winnipeg, Manitoba, for the 50th anniversary of the Canada Games, a high-level multisport competition that takes place every two years. It’s where…

Research & Insights

Travel Outsourcing: 6 Signs It’s Time to Outsource Some Travel Manager Duties

Overseeing itineraries. Processing expense reports. Addressing travelers’ queries. Answering to stakeholders. Sending compliance reminders. Identifying new cost-saving measures. Ensuring duty of care obligations are fulfilled. A travel manager’s (TM) job…

Research & Insights

Why a Cost-Focused Travel Program May Not Be the Best Deal

Travel managers (TM) know full well that when the global economy took a nosedive during the 2008 financial crisis and many companies slashed their budgets, their department was one of…

Travel News

Business Travelers Demand a More Personalized Service—And Here’s How We’re Delivering It

Personalization. It’s a buzzword being thrown around a lot these days. Business travelers demand it, and those in the industry are scrambling to supply it. From how they are able…

Research & Insights

New Solutions Transform the Traveler’s Pre-Trip Experience and Alleviate Pain Points

Business travelers deserve a simple, smart, and efficient travel experience to set them up for success in their business pursuits. In today’s world, technology is what drives businesses and people…

Research & Insights

Reigniting the Middle Market through the Modern Business Traveler

By Colin Temple, Vice President and General Manager, North America, American Express Global Business Travel  “He who would travel happily must travel light.” While this quote by the famed French writer,…

Travel News

How Middle Market Businesses are Managing Business Travel Growth

Showing that it’s not just the largest companies that rely on business travel to move their organizations forward, in a recent survey conducted by The BTN Group and American Express…

Research & Insights

Global Business Travel Forecast 2017: What travelers will pay in the Americas

After an uneven 2016 that saw only limited increases in overall pricing, the business travel outlook for next year looks to be similarly subdued, with flat to moderate rate increases…