The Evolution of Travel Policy: A Global View on the Future

To explore data-based insights on the shifting balance between savings and service, and learn how corporate travel managers are responding, download the free white paper and infographic below. Key insights include:

• Managed travel is at a turning point as corporate travel managers and buyers shift focus from negotiating supplier savings and concentrate on traveler behavior. For example, 84% of research respondents say savings will be achieved through demand management and compliance over the next 1 – 2 years.
•  Improved traveler service will play a critical role in driving compliance, according to travel managers. The report looks at the technology tools – both in use and under consideration – that organizations are deploying to enhance the traveler experience.
•  Metrics are becoming more traveler-centric as organizations seek to manage the impact of business travel on their travelers and ask travel departments to justify spend on service. A small subset of travel managers is exploring measures around traveler stress reduction and work-life balance.
• Total cost of travel tops the travel manager’s policy wish-list over half would like to be able to give their organization a complete ROI for every business trip within 2 years.