Whether you just became the leader of your travel department or “travel manager” is an addendum to your full-time role, running a corporate travel program and organizing business travel booking is a more complicated job than most in your firm probably realize. From trying to rein in clients’ schedules, along with travel budget and costs when hotel and airline rates keep going up, to bolstering your travel risk management program for your employees’ safety, there are a lot of different hats for managers to wear and duties to juggle to provide the best travel experience possible.

We understand the challenges of corporate travel management, especially for those who are newly appointed — which is why we put together a series of 101 guides to serve as your assistant. Consider them an abridged version of a voluminous travel management textbook:

  • Travel Management 101 : This guide is an excellent place to start if you are fresh on the job for travel planning and want an overview of what will be coming across your desk for business booking. Touching on such topics as sharing economy, duty of care and communication strategies, it defines where travel managers are focusing their efforts today and how they are shaping their travel experience policy and travel budget for tomorrow.
  • Travel Policy 101:  A written travel policy is the foundation of any managed travel program. This guide will help you get started on crafting your own management solutions.
  • Cost Savings 101. Want to earn brownie points with key stakeholders within your business? This guide gives you eight steps that can trim your organization’s travel costs and includes everything from why business travelers should purchase nonrefundable airline tickets to solutions that automatically will scour, then score a better rate for you.
  • Travel Safety 101: For managers, keeping your travelers safe during their journeys may feel like an overwhelming task. But this guide will show you how to develop and implement strategic travel planning — from building your risk management team, to equipping yourself with the right tools — in seven easy steps.
  • Data and Reporting 101: Now for the fun stuff. You may be the type to shy away from digging into the numbers, but once you learn which key performance indicators to use as your guide — and how much it can unearth about your program and steer you to which actions to take — you’ll be diving right in.
  • Procurement Savings 101: This guide will help drive savings during the procurement process and land you a better deal with your preferred suppliers, aiding in your travel budget overall
  • TM Terms 101: All this time you thought that “TM” was an abbreviation for trademark symbol? Not in this industry. But don’t worry. In this handy guide, we’ll decode some of the obscure lingo and acronyms regularly tossed around in this biz — so you won’t be caught by clients or emplyoees asking Siri or Alexa.