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Achieving compliance—getting employees to book the right, money-saving trips—is tough. However, the rewards are significant. That’s where EXPERT APPROVAL and EXPERT AUDITOR come in. These two solutions work in tandem or on their own to drive traveler compliance by maximizing booking transparency, monitoring bookings, and enforcing rule-based policies. EXPERT APPROVAL works before a trip is booked, giving travel managers the ability to determine whether travel is required, whereas EXPERT AUDITOR works during the booking process to ensure each booking follows your travel policy’s rules. The result? Savings. Lots of savings.
Evaluate the need for travelers to take a trip. Approve or make adjustments on the fly.
Manages total trip risk and cost against policy and budget, respectively.
User interface accessible on any device with activity feeds, pushed notifications and chat.
EXPERT APPROVAL is built to make business travel planning more transparent—an attribute that can save money and reduce hassle. Now, employees, decision makers, and travel managers can collaborate to easily approve trip requests in real time. This product integrates with existing systems, including online booking tools, and GDS, and works with both online and offline booking processes. And with iJet® risk management integration and access to powerful administrative tools and information, decision makers are always positioned to make the right call.
Without booking, an employee can quickly build and submit a trip request.
The employee's manager receives a notification to review the trip request.
The manager can see how the trip fits into the overall travel budget.
The employee, manager, and travel manager can collaborate via messages to figure out the details.
If the manager approves the trip, the employee can quickly book online or offline.
To start, travel managers create custom, rule-based logic that is automatically applied to every online and offline booking. These rules drastically can increase policy compliance and savings.
Then, if a traveler attempts to arrange non-compliant travel, they will be instantly notified and encouraged to find a better option. Designated authorizers will also be alerted and can either approve, decline, or hold purchases.
Finally, travel managers can use detailed reporting to identify trends, understand issues, and tweak compliance policies.
EXPERT AUDITOR is a pre-trip auditing solution that reviews online and offline bookings processed by American Express Global Business Travel (GBT). By significantly limiting the traveler’s ability to circumvent the system or company policy, EXPERT AUDITOR drives policy compliance across all booking channels. With configuration that allows for notification or authorization, EXPERT AUDITOR enables you to exert the level of control you deem appropriate for your company.
"Danske Bank now has better oversight and control on how each of its 7,000 travelers are booking along with the ability to optimize data.”Christian, American Express GBT Client Manager. Read the case study
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