Whether you just became the leader of your travel department or “travel manager” is an addendum to your full-time role, running a corporate travel program is a more complicated job…

It’s imperative to evaluate the impact your travel program has on the company’s bottom line. But also essential information to analyze is the impact the travel program is having on…

So you may use surveys and other tools to learn more about the experiences of your travelers for inspiration on how to fine-tune the travel program, but today we’re turning…

Within the span of just 30 days, we had some of the strongest hurricanes in living history batter the Caribbean and southern United States, extreme flooding in India and Bangladesh,…

How are business travelers researching, booking and managing their travel these days? It’s sort of a trick question since the answer is through any device they can — whether it’s…

By Cindy Armitage and Jackie Visnic A hotel program has two distinct functions: There’s sourcing — identifying, evaluating and negotiating with suppliers — and then there’s ongoing program management (OPM)…

By Jackie Visnic and Constanze Briefi As an organization, you have a duty of care obligation to protect your traveling employees. You have invested time and resources to select your…

You may have read the bad news, that the cost of travel is expected to rise in 2018. According to the 2018 Global Travel Forecast report, higher oil prices, rising…

It’s one of the biggest compliance struggles travel managers (TMs) have: getting their business travelers to book their overnight stays through the company-approved tools. With direct booking through hotel apps…

Overseeing itineraries. Processing expense reports. Addressing travelers’ queries. Answering to stakeholders. Sending compliance reminders. Identifying new cost-saving measures. Ensuring duty of care obligations are fulfilled. A travel manager’s (TM) job…