New York, NY, August 7, 2015 – American Express Global Business Travel (GBT) congratulates Susan Lichtenstein, Director of Global Travel at Cisco, on being named the 2015 Best Practitioner by Business Travel News. GBT and Cisco’s travel partnership began nearly two decades ago. Susan was honored for her ability to introduce new ways to approach corporate travel hotel contracts based on hotel revenue needs rather than client volume commitments. Susan received the award at BTN’s 30th annual Travel Manager of the Year reception held on Tuesday, July 28 at the GBTA Convention in Orlando, Florida.

As Director of Global Travel at Cisco, Susan manages both the Procurement and Operations of the Company’s global travel spend across more than 120 countries worldwide.  With her extensive background in the Travel and Meetings industry and over 20 years of work experience within the corporate markets, Susan has proven her ability to lead and enhance travel programs over the course of her career.   

“All across the globe, travel leaders play a pivotal role in advancing a company’s travel program and enhancing the travel experience for their employees,” said Melissa Beauchamp, Vice President, Global Client Group, American Express Global Business Travel.  “Susan is no exception as she has demonstrated her keen ability to seek innovative approaches that drive greater efficiencies when it comes to the hotel contract process.  We are proud to commend our customer, Cisco, and more specifically, Susan and her entire Travel Team, on receiving this honor by Business Travel News.”

For more information on Business Travel News’ awards, please click here.

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About American Express Global Business Travel

American Express Global Business Travel enables corporations and empowers business travelers with insights, connections and exceptional customer service on a global scale. Through technology and information, American Express Global Business Travel provides leading travel solutions, integrated consulting services, proprietary research, and end-to-end meetings and events capabilities. These innovative offerings enable clients to optimize the return on their travel and meetings investments.

American Express Global Business Travel has operations and network partners in nearly 140 countries worldwide with approximately 12,000 employees. American Express Global Business Travel ranked first among corporate travel providers in the 2014 Corporate Travel 100 (“CT100”), an annual listing compiled by Business Travel News which ranks companies with the largest volume of U.S. air bookings. Learn more about how American Express Global Business Travel connects the world at

American Express Global Business Travel (“GBT”) is a joint venture that is not wholly-owned by American Express Company or any of its subsidiaries (“American Express”). “American Express Global Business Travel”, “American Express” and the American Express logo are trademarks of American Express, and are used under limited license.

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