January 14, London, UK – American Express Global Business Travel (GBT), the world’s leading business partner for managed travel and SAP® Concur®, the world’s leading brand for integrated travel, expense, and invoice management solutions, have agreed to connect the GBT Supply MarketPlace (SMP) to Concur® Travel for enriched hotel content. This agreement brings the full value of GBT’s accommodations program to clients using the Concur Travel booking tool that have enabled connectivity to SMP. Benefits include expanded hotel inventory and an optimized booking experience.
SMP is part of the GBT Core Technology Platform and a central driver of its end-to-end accommodations offering, Rest Assured Solutions. It provides a single global source of enriched, GDS and non-GDS travel inventory. GBT’s unique range of hotel content includes value-added rates and amenities from the GBT Preferred Extras® program, Booking.com, Expedia, and other sources. SMP delivers this same set of content to online booking tools, mobile apps and GBT travel counselors to create a consistent experience across all channels and geographies. The new SMP integration with Concur Travel online booking will provide users the same full range of enriched hotel content currently available in GBT offline, mobile and other online channels.
Evan Konwiser, GBT’s EVP Product and Strategy, said: “GBT has built innovative platforms to provide the absolute best in inventory and experience to our travelers across all channels. As we add new hotel properties, rates, amenities, photos and descriptions from diverse sources, this connection will allow us to deliver the full value to clients using Concur Travel.”
Concur Travel’s connection to SMP furthers its integration with the GBT Core Technology Platform and signals an ongoing commitment to a strong technology partnership between the two companies. Concur Travel is currently integrated with GBT’s Global Trip Record, Connect Profile, Centralized Ticket Exchange and other data-driven services. Together these components form a secure system to optimize traveler data, offer innovative solutions and provide a better overall traveler experience.
“We strive to provide personalized services to our customers that add real value to their travel programs,” said Max Miller, vice president of TMC development, SAP Concur. “Over the last 16 years, we have built a strong relationship with GBT, working together on some of the world’s largest corporate travel programs. Today, we are thrilled to move forward on the latest integration with their industry-leading technology.”
About American Express Global Business Travel
American Express Global Business Travel (GBT) is the world’s leading business partner for managed travel. We help companies and employees prosper by making sure travelers are present where and when it matters. We keep global business moving with the powerful backing of travel professionals in more than 140 countries. Companies of all sizes, and in all places, rely on GBT to provide travel management services, organize meetings and events, and deliver business travel consulting.
Learn more at amexglobalbusinesstravel.com.
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