New York, New York, April 22nd, 2016 – American Express Global Business Travel (“GBT”) today announced that Bill Glenn, President and CEO, will step down from his current role and join the American Express Global Business Travel Board of Directors effective immediately. Greg O’Hara, Chairman of the Board, will become the interim President and CEO and the company’s executive leadership team will report directly to Greg during a transition period while a search for a new President and CEO is conducted.
“We approach our two-year anniversary with material investments in technology and people, and the highest customer satisfaction levels since 2007, and we are excited to continue to deliver on our commitment to our customers, partners, investors, and employees,” said Greg O’Hara, Chairman of the Board, American Express Global Business Travel. “I am so proud to have led this organization to the industry leading position we are in today. Along with Greg, I am very excited about what is coming and eager to be part of GBT’s success as a Board member,” stated Bill Glenn.
GBT continues to build momentum in every key aspect of the business, from technology to servicing capability to overall business growth. The transition of management responsibilities will ensure that this continues without any disruption. Over the next few months the market will begin to see the impact of GBT’s new IT infrastructure, a wave of new product developments, and some exciting, soon-to-be announced acquisitions.
“Bill has been an instrumental member of our leadership team, helping to establish GBT as the successful standalone company we are today. His winning attitude, strong customer focus and committed belief in GBT’s future are evident in all that he has accomplished as President and CEO. I want to thank him for his contributions during our critical transformation and look forward to having him continue to be an important part of GBT’s story as we continue to grow and evolve,” added O’Hara.
About American Express Global Business Travel
American Express Global Business Travel enables corporations and empowers business travelers with insights, connections and exceptional customer service on a global scale. Through technology and information, American Express Global Business Travel provides leading travel solutions, integrated consulting services, proprietary research, and end-to-end meetings and events capabilities. These innovative offerings enable clients to optimize the return on their travel and meetings investments.
American Express Global Business Travel has operations and network partners in nearly 140 countries worldwide with approximately 12,000 employees. American Express Global Business Travel ranked first among corporate travel providers in the 2015 Corporate Travel 100 (“CT100”), an annual listing compiled by Business Travel News which ranks companies with the largest volume of U.S. air bookings. Learn more about how American Express Global Business Travel connects the world at amexglobalbusinesstravel.com and twitter.com/amexgbt.
American Express Global Business Travel (“GBT”) is a joint venture that is not wholly-owned by American Express Company or any of its subsidiaries (“American Express”). “American Express Global Business Travel”, “American Express” and the American Express logo are trademarks of American Express, and are used under limited license.