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As the world adjusts to ever-evolving travel guidelines and expectations, IHG® is enhancing the experience for hotel guests by redefining cleanliness and supporting guest wellbeing throughout their stay. IHG has expanded its commitment to cleanliness by:

  • Using science-led protocols and service measures by enhancing the IHG Way of Clean
  • Partnering with industry leading experts Cleveland Clinic, Ecolab and Diversey
  • Launching a global IHG Clean Promise

These strengthened procedures are designed to provide greater confidence and offer hotel teams the protection needed.

IHG has a long-standing commitment to rigorous cleaning procedures and launched the IHG Way of Clean program in 2015.  The program was developed in partnership with Ecolab and Diversey – both world leaders in hygiene and cleaning technologies and services. Now, the IHG Way of Clean program is being expanded to account for additional COVID-19 protocols and best practices – many of which are already in place. These practices reflect the advice of regional and global health authorities, including the World Health Organization, Centers for Disease Control & Prevention, European Centre for Disease Prevention and Control, and local public health authorities in markets around the world.

Learn more about how the global IHG Clean Promise is transforming the guest experience.

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