Setting the Standard for Safer Travel
From booking a flight to collecting bags at their final destination, travelers will now experience a safer, cleaner, and more flexible experience through the Delta CareStandard. This new standard of care focuses on keeping surfaces clean, giving travelers more space, and offering safer service and personal care at every point in the journey. Here’s what to expect from booking to baggage claim:
Preparing and Arriving at the Airport
Delta is equipping travelers with the right information, policies and tools from the moment they book, and partnering with Airports and TSA to provide a safer experience. Facemasks are required through out the travel journey. If travelers forget their mask, Delta has their back with care kits available upon check in. Travelers can also download the The Fly Delta App for a more “touchless” experience.
Before Flight and Boarding
Clean surfaces and safe distancing are Delta’s key priorities at the gate and during boarding. Delta has updated its procedures to deliver on its commitment to provide more space—including blocking middle seats on all aircraft and limiting load factors through January, 6 2021, in addition to boarding 10 customers at a time, from back to front.
During Flight and Upon Arrival
For travelers’ protection, Delta has raised the standard for cleanliness, created more space for travelers on board, and modified services to reduce physical touchpoints.
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