It is no secret that mid-sized companies are having their moment. In fact, over the past several years, mid-sized companies have experienced an economic explosion. As proof, in 2017, the Middle Market Power Index from American Express and Dun & Bradstreet revealed that the number of mid-sized companies – and their revenues – nearly doubled between 2011 and 2017, while also being responsible for more than half of total US job growth since 2011.
Coinciding with this expansion is an increased need for business travel, and budgets to match. According to Business Travel News’ (BTN) 2017 Mid-size Enterprise Travel Management Report, more mid-sized companies are also embracing managed travel programs. Lee Shufro, Vice President and General Manager at American Express Global Business Travel (GBT) said, “In our increasingly interconnected lives, personal face-to-face contact remains the gold standard in business. The need for managed travel programs will continue to increase as the stakes get higher. A great TMC will take the lead on issues such as GDPR and data compliance so mid-sized companies can focus on their core business.”
So is the industry helping to meet the rising demands?
Many airlines and hotels are developing programs that deliver upfront discounts and bonuses on corporate travel spend. At American Express GBT, we have also launched hotel discounts for mid-sized clients via a special Preferred Extras™ program, with up to 25% off the best available rate at more than 16,000 properties worldwide. Complimentary breakfast, in-room Wi-Fi and last room availability are included in each.
American Express GBT clients in the US are also offered Proactive Traveler Care™, with 24/7 personalized support, proactive messaging and rebooking assistance during a travel delay, cancellation or misconnection.
To read more about our offerings geared to mid-sized clients, please click here.