First Class Refurbishment at JFK from BA
British Airways has officially opened the doors to a luxurious new First lounge at New York’s JFK Terminal 7 to Executive Gold cardholders and customers traveling in the First cabin on the airline’s most coveted route across the Atlantic.
The space is the airline’s first long-haul lounge to showcase the new design direction that customers are already enjoying in Rome and Aberdeen; and will be rolled out across other destinations including Geneva, San Francisco and Johannesburg. The refurbishment forms part of a $68 million investment in the British Airways customer experience at JFK’s Terminal 7.
At 60% larger than its predecessor, and covering more than 5,480 square feet, the lounge has been designed with thoughtfully tailored zones. A new wine room forms the centerpiece, and customers will also be able to enjoy “Flights of Wine” – a selection of different wines linked to a theme.
Customers can also dine in the airline’s upgraded dining room before they fly to maximize rest on their flight. A new boutique menu includes dishes influenced by the season, as well as a new ‘bowl food’ concept designed to offer customers a chance for a lighter option before they fly.
The opening of British Airways’ new First lounge is one of a number of changes the airline has already made to improve the customer experience this year. British Airways will complete its refurbishment of Terminal 7 in 2019, after the upgrade of the Galleries (Business Class) lounge has been completed.