Travel managers are well aware that during periods of disruption, a travel management company shows its true worth. When unforeseen events occur, companies need to quickly locate and repatriate their staff, and this is when, as your partner in travel, we provide our greatest value. The coronavirus is certainly no exception.

We recently put together a list of how we can best lend a hand during disruptions. You can find the full list here, but here are some highlights:

  • We provide reliable travel advisories and alerts – with information you can trust, you’re less likely to make a misstep, and can confidently take action quickly and effectively.
  • We help find impacted travelers – the most important factor in any disruption, we’ll quickly identify where your impacted travelers are, which is always a challenge during an unforeseen event. With our risk management technology, we’ll arrange for them to get back home safely and quickly.
  • We support travelers when they need it most – flight cancellations and travel restrictions create disruptions worldwide, and travel support teams become overloaded as a result. As your TMC, we help relieve that pressure and frustration to provide your travelers what they need as quickly as possible.
  • We’re your rock and your advocate – we have well-established relationships with suppliers across the globe, and can help you negotiate terms that leave you in the best position possible when a disruption occurs.

At American Express Global Business Travel (GBT), we have robust business continuity and risk management procedures in place to continue delivering a positive traveler and client experience – especially during periods of disruption. We have been in this business for more than 100 years, helping clients navigate the ups, downs, and sideways of this ever-evolving landscape. We are here with you today, guiding you through COVID-19, and we will be here tomorrow as travel restrictions are eased and you increase your business travel.