Lee Shufro, Vice President & General Manager, American Express Global Business Travel

To our valued clients,

Welcome to the first edition of the Atlas Newsletter for 2020.

As you may have read, we recently had the good news of a new long-term agreement with one of our investors, resulting in an equity recapitalization of our joint venture ownership structure. While American Express will retain its 50% ownership stake of GBT, the other 50% will be held by the Certares-led investor group, which is a real vote of confidence in our strategic plan and a validation of our great people, partners, clients and travelers. We so look forward to all that’s ahead.

What’s more, we were pleased to announce that Andrew Crawley will be joining the business as Chief Commercial Officer from April and will bring his wealth of expertise (currently as Chairman and CEO of Avios Group) to GBT.

Transformations and ever-evolving landscapes aside, one thing in business travel remains consistent. That is, that we are focused on helping you to keep your travelers safe, secure and productive while on the road, and that your company earns the very best return on its investment in travel. In this edition, we are pleased to share some tips from our very own frequent travelers to help you achieve this.

As we look ahead to 2020 (and beyond), we know how important it is to be aware of trends that can impact travel, so we’re sharing insights that will help you to be equipped for conversations and preparations for your program.

When turning our attention to hotels, we know how hard it can be to enforce in-policy hotel bookings. So Trip Recommender™ is a solution that many travel managers will be cheering for – offering a gentle nudge to enforce in-policy hotel bookings and to generate savings. In this edition, we’re sharing more information and a link to hear from two satisfied clients who’ve shared their stories about how the tool has helped to reduce their hotel spend.

Also on hotels, we’ve added a hotel program quiz in this edition, in the form of an e-book, for you to test your knowledge!

One of the most important emerging trends – and not a fleeting one – in the business travel industry, or indeed the world, is undoubtedly sustainability. So in this edition, we are sharing tips for travelers and a link to our recently released white paper.

I’m also really looking forward to seeing what comes out of our upcoming Hackathon (which we share some details about in this edition) and wonder what other exciting business travel developments might be on the horizon.

Finally, a topic I know is on many people’s minds is Brexit. What impact will it have on corporate travel? How will business travelers move through it? Thanks to our team of experts in our Brexit Readiness group, you don’t need to wonder much longer, as they’ve pulled together a comprehensive Q&A.

I trust you will enjoy this edition of the Atlas Newsletter as we all work together to make travel a delight for your business and your travelers this year. We look forward to all that is ahead!

Kind regards,
Lee

Email: [email protected]

LinkedIn: https://www.linkedin.com/in/shufro

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