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If you are an American Express Cardmember in need of assistance, please call the number on the back of your card.
If you’re responsible for travel program management, please contact your designated Customer Manager.
If you’re a Business Traveler and need assistance, please call the number on your itinerary.
American Express Global Business Travel customized the industry-leading TripCase platform to deliver a full-powered mobile and web itinerary management solution. Our seamless data integration makes it a snap for your Business Travelers to view itineraries before and during a trip – and get alerts and flight status notifications, if things change. A Click-to-Call feature connects Business Travelers to one of our travel counselors, day or night. It’s simple to add restaurant reservations or client meetings through the mobile app or website.
Additional business travel solutions and travel benefits are available to American Express® Corporate Card Members through their TripCase profiles and itineraries, like airport lounge access and in-flight Wi-Fi where available.
Your Business Travelers are our top priority. We use our business travel solutions to help give you and your traveler’s peace of mind with live phone support around-the-clock, 365 days a year. When Business Travelers need to speak with a real person, they can always dial the same number or press Click-to-Call on their smart phones to reach our travel counselors equipped with instant access to itineraries, profiles and supplier programs.
American Express Global Business Travel pioneered online booking in partnership with Microsoft in 1995 and we haven’t stopped innovating since. We offer Travel Managers a range of online booking tools so you can choose the best fit for your company, your budget and of course, for your Business Travelers.
Our online tools simplify the booking process, maximize your savings and boost compliance with your travel program policies. From airlines and hotels to railroads and ground transportation, we make booking a business trip an easy, intuitive and personalized experience with our business travel solutions for online booking.
Your Business Travelers demand flexibility but Travel Managers must find business travel solutions that increase compliance and online adoption. CONNECT PORTAL gives you the best of both worlds. Your Business Travelers can make choices about when to travel, where to go and how they get there, but you set purchase guidelines, spending thresholds and supplier parameters. Through CONNECT PORTAL, your Business Travelers can access mobile and online booking tools, receive compliance alerts and on the go updates, and tap into time-saving productivity tools.
Every member of your company is important but your highest profile Business Travelers are critical business leaders and revenue generators. Your most important road warriors and executive travelers deserve the highest level of personalized, proactive service that is consistently delivered at all times of the day. To help them stay focused on closing deals and growing your business, we offer FIRST, a premium business travel solution. With FIRST, your VIPs will feel like a personal concierge is by their side, clearing the path to stress free travel every step of the way. To learn more about FIRST click here.
Optimized for midsize companies, PERSONAL ASSISTANT offers direct access to a small, dedicated team of travel counselors who know your Business Travelers. Our professionals are prepared to make every trip as productive and efficient as possible.
American Express Global Business Travel (GBT) can assist its customers with visa and passport service needs by recommending third party vendors that have been vetted by GBT. During the visa documentation process that will take place for our clients, GBT and the third party visa and passport company may have direct/indirect contact with government entities and officials in order to expedite the services.
American Express Global Business Travel can take your business travel to new heights. Our range of business travel solutions drive compliance and savings, while offering your travelers a personalized and comfortable travel experience. Let your travelers focus on what they do best and move your business forward with the help of business travel solutions from American Express Global Business Travel.