On Demand Webinar: Traveler Satisfaction – Exploring the Generational Divide in Business Travel

A webinar featuring experts from American Express Global Business Travel and the GBTA Foundation will take a deep dive into recent research on what experiences drive and impact satisfaction among different generations in the workplace.

Presenters:

Bradley Cantwell, American Express Global Business Travel

Kate Vasiloff, Research Manager, GBTA Foundation

Key Takeaways:

• Understand the drivers of satisfaction overall and by generation.
• Identify areas that their company can invest in to help improve satisfaction.
• Start thinking of how to approach their diverse workforce.