Research & Insights

Survey: Understand Your Travelers’ Hotel Booking Behaviors

Want to know more about your traveling employees’ hotel booking patterns and preferences? Well, you are not alone. American Express Global Business Travel recently teamed up with the market research…

Research & Insights

Survey: How to Effectively Communicate Your Hotel Program to Travelers

You do not need a study to tell you that effective communication is key to boosting hotel attachment — you need one demonstrating what communication strategies actually work with travelers….

Research & Insights

Hotel Lingo 101: A Guide Defining Jargon Used in the Hospitality Industry

Whether you are new to travel management, are seeking solutions to optimize your hotel program or simply can’t remember what “LRA” and “NS” stand for, American Express Global Business Travel…

Research & Insights

The Hotel Monitor 2020 Cities Forecast from American Express Global Business Travel

To help travel buyers plan their 2020 budget of their corporate lodging program, the Global Business Consulting (GBC) team at American Express Global Business Travel has assembled hotel price predictions for…

Research & Insights

The Hotel Monitor 2019 from American Express Global Business Travel

With the accommodation request for proposal season almost upon us, American Express Global Business Travel is releasing its Hotel Monitor 2019 report to help travel and procurement departments optimize their…

Travel Tips & Trends

What Hotel Consolidation Means for Travelers’ Loyalty Points

Within the past three years, four of the five world’s largest hotels have been involved in a merger or acquisition. To refresh your memory: InterContinental Hotels Group (IHG) acquired the…

Travel Tips & Trends

A Guide to the Boutique-Style Hotels from the Big Brands

If the traditional, large hotel chains are a bit too cookie-cutter for you and you (or your company) are not digging the Airbnb experience, don’t worry. There are plenty of…

Research & Insights

When it comes to your hotel program, knowledge is power — and can lead to extra savings

By Cindy Armitage and Jackie Visnic A hotel program has two distinct functions: There’s sourcing — identifying, evaluating and negotiating with suppliers — and then there’s ongoing program management (OPM)…

Research & Insights

Bookings & Risk Management in Focus: Why Capturing Your Total Travel Spend Is Important

By Jackie Visnic and Constanze Briefi As an organization, you have a duty of care obligation to protect your traveling employees. You have invested time and resources to select your…

Travel Tips & Trends

8 Hidden Hotel Fees and How Business Travelers Can Avoid Them

Of course, anyone who regularly travels for business or works in the travel department of a company knows how much the airline carriers look for clever ways to jack up…