Business travel is an important investment. Companies spend millions of dollars to empower road warriors to do what they do best: Meet new people, forge connections and facilitate positive business outcomes, ultimately delivering a return on the company’s investment in travel.
But for those who manage business travel, balancing cost with traveler success can be a challenge. Corporate travel managers are consistently under pressure to cut the costs of their travel programs. As a result, travel managers tighten travel policies where possible, often opting for less expensive hotels and less convenient flights in order to keep their road warriors traveling.
However, tougher, cost-focused travel policies — as opposed to policies that are “traveler focused” — carry significant negative consequences, according to a recent white paper sponsored by American Express Global Business Travel, the Airlines Reporting Corporation and tClara called “The Hidden Expenses of a Cost-Focused Travel Program.”
To learn more about these hidden expenses and why travel managers and stakeholders should consider a more traveler-centric policy, download our white paper.