Navigating the changing air distribution landscape
Ready for NDC?
So are we.
Airline Industry Evolution
New Distribution Capability (NDC) is an alternative data structure that allows airlines to distribute content differently, creating more bundles and tailored offers to customers. More and more airlines are transitioning to NDC and it’s increasingly becoming a hot topic in travel.
Our Marketplace and NDC
We have the most comprehensive and competitive corporate travel marketplace with a consistent, omni-channel shopping and servicing environment. The transition to NDC across the industry brings exciting opportunities and we are committed to its success. Our goal in bringing NDC content onboard is to continue to provide a unique global marketplace that combines smart software and trusted services to meet all of our customer needs.
More than 1,500 of our customers are already booking NDC fares with Amex GBT on our Neo™ and Egencia booking platforms.
Paul Abbott CEO, American Express Global Business Travel
Owning our technology allows us to work in closer collaboration with our customers and partners to build robust and scalable NDC connections.
Drew Crawley President, American Express Global Business Travel
Our customers are trusting us to lead in this space. We've dedicated resources and investment into making NDC work for our customers and the business travel industry as a whole.
Julie Avenel Vice President, Strategic Transformation and Change
Making NDC a Reality
Influencing industry standardization
To make sure NDC delivers value for our customers, we’ve established an industry standard for implementing NDC for business travel - a set of guidelines called the Minimum Marketable Product (MMP) framework. The MMP framework includes use cases that need to be considered as basic or foundational requirements for an end-to-end booking and managed travel experience for our customers.
Enabling and servicing NDC content
We are working with airlines and technology partners to integrate NDC content into our booking and servicing environments. Our deployment of NDC content is a staged roll out across select regions and carriers to manage change and maintain a great customer experience. Through our Neo™ and Egencia platforms, we have many clients already accessing NDC content.
Guiding our clients and industry partners through the transition
By being thoughtful and collaborative, we are using our experience to establish standards for the entire ecosystem and help our customers navigate and manage the impact of changes to their managed travel programs. We are prepared for the journey.
Want to Learn more?
NDC Resources
September 22, 2023
Getting Started With NDC: The Basics of New Distribution Capability
September 22, 2023
Demystifying NDC: A Glossary for Grasping the Lingo of New Distribution Capability
June 5, 2023
How We’re Striving to Make New Distribution Capability Work for Business Travel
December 4, 2023
Top 5 Tips for Creating an Equitable Travel Program
November 30, 2023
Travel’s Role in Work Culture is Invaluable
November 9, 2023
19 Business Travel Safety Tips | Guidelines For Employees
September 22, 2023
Getting Started With NDC: The Basics of New Distribution Capability
Demystifying NDC: A Glossary for Grasping the Lingo of New Distribution Capability
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