Informations voyage

American Express Global Business Travel Hackathon 2020: Fostering Ingenuity to Better Serve Our Clients

January 30, 2020 – In June 1999, OpenBSD held the very first recorded hackathon. A bunch of developers from around the world were invited to congregate in a house in…

Avis des experts

Chatbots and AI: What Is the Reality in the Business Travel Industry?

Not so long ago a group of mathematicians and scientists proposed a summer workshop at Dartmouth College in New England to study a newly emerging area of research. This new…

Avis des experts

How We’re Meeting Your Business Travelers’ Expanding and Ever-Present Tech Expectations

Increasing digitization has given travel management companies (TMC) the tools to change as well as a reason: It has elevated our travelers’ consumer experiences and, thus, their expectations of business…

Avis des experts

How Automation and Artificial Intelligence Are Helping Us to Help You

Artificial intelligence. Machine learning. Bots. Automation. All this technology is becoming very useful in our industry, particularly in performing the ultra-tedious, repetitive tasks not many humans want to be doing…

Avis des experts

How AI and Cutting-Edge Technology Are Improving the Business Travel Experience

“AI” is a buzzword being thrown around in the industry a lot these days. But as Marilyn Markham, global product director at American Express Global Business Travel (GBT), explains, when…

Prêt à voyager

Wi-Fi Tips for Travelers on the Go

From being able to respond to work emails in the airport lounge and aboard the plane to using an app to hail a ride to the hotel and then another…

Prêt à voyager

10 Reasons to Love Corporate Travel Booking Tool Neo

How are business travelers researching, booking and managing their travel these days? It’s sort of a trick question since the answer is through any device they can — whether it’s…

Prêt à voyager

Flight Price Predictor Apps and Business Travel

With prices for air travel fluctuating so frequently, knowing when to buy and when to wait for a better deal to come along can be tricky. Fare predictor apps such…

Informations voyage

The Importance of Online Booking Tools

It’s no secret that when it comes to booking, travelers prefer the simplicity and typically streamlined experience of self-service and direct booking. According to Global Business Travel Association research from…

Informations voyage

Business Travelers Demand a More Personalized Service—And Here’s How We’re Delivering It

Personalization. It’s a buzzword being thrown around a lot these days. Business travelers demand it, and those in the industry are scrambling to supply it. From how they are able…