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American Express Global Business Travel customised the industry-leading TripCase platform to deliver a full-powered mobile and web itinerary management solution. Our seamless data integration makes it a snap for your Business Travellers to view itineraries before and during a trip – and get alerts and flight status notifications, if things change. A Click-to-Call feature connects Business Travellers to one of our travel consultants, day or night. It’s simple to add restaurant reservations or client meetings through the mobile app or website.
Additional travel benefits are available to American Express Corporate Card Members through their TripCase profiles and itineraries, like airport lounge access and in-flight Wi-Fi where available.
Your Business Travellers are our top priority. We help give you and your travellers peace of mind with live phone support around-the-clock, 365 days a year. When Business Travellers need to speak to a real person, they can always dial the same number or press Click-to-Call on their smartphones to reach our travel consultants equipped with instant access to itineraries, profiles and supplier programs.
American Express Global Business Travel pioneered online booking in partnership with Microsoft in 1995 and we haven’t stopped innovating since. We offer Travel Managers a range of online booking tools so you can choose the best fit for your company, your budget and of course, for your Business Travellers.
Our online tools simplify the booking process, maximise your savings and boost compliance with your travel program policies. From airlines and hotels to railroads and ground transportation, we make booking a business trip online an easy, intuitive and personalised experience.
While your Business Travellers demand flexibility, Travel Managers must find ways to increase compliance and online adoption. CONNECT PORTAL gives you the best of both worlds. Your Business Travellers can make choices about when to travel, where to go and how they get there, but you set purchase guidelines, spending thresholds and supplier parameters. Through CONNECT PORTAL, your Business Travellers can access mobile and online booking tools, receive compliance alerts and on the go updates and tap into time-saving productivity tools.
While every member of your company is important, your highest profile Business Travellers are critical business leaders and revenue generators. Your most important road warriors and executive travellers deserve the highest level of personalised, proactive service that is consistently delivered at all times of the day. To help them stay focused on closing deals and growing your business, we offer FIRST, a premium business travel service. With FIRST, your VIPs will feel like a personal concierge is by their side, clearing the path to stress- free travel, every step of the way.
Optimised for mid-sized companies, PERSONAL ASSISTANT offers direct access to a small, dedicated team of travel consultants who know your Business Travellers. Our professionals are prepared to make every trip as productive and efficient as possible
Our Visa & Passport Services provide a one-stop shop for international travel documentation at a deep discount – up to 35 percent off retail rates in some markets – from our preferred Visa suppliers, present in each region, providing relevant international travel documentation and advice. With these suppliers, we can help your Business Travellers navigate the rules, regulations and bureaucracies of various countries. They work directly with foreign consulates, embassies and local passport agencies to get your Business Travellers their documents quickly, including rush processing when required.