Research & Insights

How to Inspire Rogue Travelers to Make In-Policy Bookings

As highlighted in the latest installment of ACTE’S “Modern Business Traveler” series, an ongoing research study underwritten by American Express Global Business Travel (GBT), one of the biggest challenges in…

Research & Insights

Travel Outsourcing: 6 Signs It’s Time to Outsource Some Travel Manager Duties

Overseeing itineraries. Processing expense reports. Addressing travelers’ queries. Answering to stakeholders. Sending compliance reminders. Identifying new cost-saving measures. Ensuring duty of care obligations are fulfilled. A travel manager’s (TM) job…

Research & Insights

The Travel Management Problems Posed By Direct Booking Growth

As major hotel companies expand their direct booking offerings to travelers (in an effort to compete with online travel agencies) and as more business travelers use these methods, travel managers…

Research & Insights

5 Strategies for Improving Travel Policy Compliance

Any travel manager knows that they can spend a career tinkering with their organization’s travel policy in pursuit of perfection. However, they also know that without high rates of policy…

Research & Insights

Metrics that Matter: Middle Market Travel Programs

It should come as little surprise that travel volume of the middle market segment also is growing, along with the challenges of dealing with such expansion, according to our recent…

Research & Insights

Middle Market Travel Programs: Value, Trends, and Challenges

One of the fastest-growing business segments in the U.S. economy has been the middle market, companies with $10 million to $1 billion in revenue that have outperformed larger entities through…